FAQ

HOW DO I GET MY PATTERNS?

1 ~ You need to log into your account on my website.
2 ~ Go to the HOME PAGE and hover your mouse over the MY ACCOUNT tab at the top.
3 ~ A drop down menu will pop up and now click on ORDERS & DOWNLOADS.
4 ~ Click on the pattern link below the available downloads heading it will pop up in a bar at the bottom of your screen.
5 ~ Save the pattern to your computer in a place where you remember where it is!

WILL MY PATTERNS BE EMAILED TO ME?

No, you need to log into my website as per above.

CANCELLED ORDER?

Q: I have just placed an order but it says it is cancelled but the money has gone out of my account.  What can I do?
A: Some times if there is a longer than normal amount of time between ording and payment my website gets confused and thinks that the order has not been completed.   I will see this and change your order to completed when I check my emails, however if you require this to be done instantly after you purchase your pattern, then please ask for help in my group – tagging me.