FAQ

HOW DO I GET MY PATTERNS?

  1. You need to log into your account on my website.
  2. Go to the HOME PAGE and hover the mouse over the MY ACCOUNT tab at the top.
  3. A drop down menu will pop up and now click on ORDERS & DOWNLOADS.
  4. Click on the pattern link below the available downloads heading it will pop up in a bar at the bottom of your screen.
  5. Save the pattern to your computer in a place where you remember where it is!
WILL MY PATTERNS BE EMAILED TO ME
A: No, you need to log into my website as per above.
CANCELLED ORDER?
Q: I have just placed an order but it says it is cancelled but the money has gone out of my account.  What can I do?
A: Some times if there is a longer than normal amount of time between ording and payment my website gets confused and thinks that the order has not been completed.   I will see this and change your order to completed when I check my emails, however if you require this to be done instantly after you purchase your pattern, then please ask for help in my group – tagging me.
CURRENCY?
Q: When I go to purchase my patterns in NZD the prices go up, why is this?
A: My patterns are sold in USD because of the platform I use for my website is with an Amerian Company.

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.