Frequently Asked Questions

  1. You need to log into your account on my website.
  2. Go to the HOME PAGE and hover the mouse over the MY ACCOUNT tab at the top.
  3. A drop down menu will pop up and now click on ORDERS & DOWNLOADS.
  4. Click on the pattern link below the available downloads heading it will pop up in a bar at the bottom of your screen.
  5. Save the pattern to your computer in a place where you remember where it is!

No, you need to log into my website as per (how do I get my patterns)

Q: I have just placed an order but it says it is cancelled but the money has gone out of my account.  What can I do?

A: Some times if there is a longer than normal amount of time between ordering and payment my website gets confused and thinks that the order has not been completed.   I will see this and change your order to completed when I check my emails, however if you require this to be done instantly after you purchase your pattern, then please ask for help in my group – tagging me, Lydia Persson.

All my patterns are available in PDF format on my website.

A variety of styles are available in printed format through Levana (online and in store) and the Wellington Sewing Centre (instore only).

My PDF patterns include a digital tutorial using photos and easy to understand language and tiled Pattern Pieces which can be printed at home on either letter or A4 size paper. You PDF patterns will be available for download immediately after purchase.  Please ensure that you save your pattern files to your computer before you print them to save it for future use.

You also get access to my help through my facebook group and email [email protected]

USD

Due to the nature of PDF sewing patterns and digital delivery, refunds and exchanges are not possible, and all sales are final.

If you require a replacement due to an error on our part, please contact me at [email protected] within a week purhcase.

In the case of a double purchase I am willing to replace with another pattern of the same price. Please contact me at [email protected] if this occurs.

All patterns are made and designed by Lydia at LittleKiwisCloset. They are all original and subject to copyright. They are for personal use only and may not be mass produced.

If you can not find the answer to your question here, please email lydia @ littlekiwis (dot) co (dot) nz